Help & Support

Benito is a personal AI assistant that autonomously handles real-world tasks on your behalf. From finding service providers and comparing options to making calls, sending emails, and coordinating with third parties — you describe what you need, and Benito takes care of it.

Tell Benito what you need through the chat. It will ask clarifying questions, propose a plan for your approval, and then execute it step by step — searching the web, contacting providers, comparing prices, and keeping you updated throughout.

Benito can help with a wide variety of tasks: finding and hiring service providers, comparing products or services, making phone calls, sending emails or WhatsApp messages, browsing the web for information, generating documents, setting reminders, and more.

Benito is available worldwide through our iOS app, Android app, and web app at benito.im. Some features (like calling local providers) work best in specific regions.

We'd love to hear your ideas! Send us an email at support@benito.im with your suggestions. We review all feedback and use it to improve Benito.

Download the Benito app from the App Store or Google Play, or visit benito.im. You can sign up using your email address or Google account.

Send an email to privacy@benito.im from the email address associated with your account, with the subject line "Account Deletion Request". We will delete your account, all conversations, task data, uploaded files, and any other personal data within 30 days. See our Privacy Policy for full details.

Yes. All communications are encrypted in transit. We only access the information necessary to complete your tasks and never sell your data to third parties. Read our full Privacy Policy for details on how we handle your information.

Open Benito and describe what you need in the chat. You can be as specific or general as you'd like — Benito will ask follow-up questions if it needs more details before getting started.

It depends on complexity. Simple information searches may take just a few minutes, while tasks that involve coordinating with third parties (like hiring a provider or waiting for responses) may take hours or days. Benito keeps you updated on progress in real time.

Yes. Simply tell Benito in the chat that you'd like to stop, and it will cease working on the task.

Benito will notify you if it encounters an issue and suggest alternatives. If you need additional help, contact us at support@benito.im.

Check the Pricing section within the app for current plans and pricing details.

Contact us at support@benito.im with your account email and a description of the issue. We review refund requests on a case-by-case basis.

Try closing and reopening the app completely. Make sure you have the latest version installed from the App Store or Google Play. If the problem persists, contact us at support@benito.im with a description of what you're experiencing.

Make sure notifications are enabled for Benito in your device settings. On iOS: Settings → Notifications → Benito → Allow Notifications. On Android: Settings → Apps → Benito → Notifications. If they're enabled but you're still not receiving them, try signing out and back in.